Note that you might need to do that a few times to fully restore print quality. Thus, cleaning the printhead is a solution discovered by some users whenever their HP Printer won’t print black. Your resolution provided to HansQnA on 06-28-2018 04:36 PM says, "Looks like this is a hardware issue. Clean the printhead HP printers with clogged printhead nozzles don’t usually print black ink. I followed the additional guidance you provided to HansQnA on 06-26-2018 03:41 PM to clean the black print cartridge vent - No luck - Same problem. All other color control patterns look perfect. All lines in the alignment patterns that are supposed to be black are also faint gray. System shows 3/4 ink level in all cartridges. No big deal - I purchase a complete new set of cartridges (extended life) and install. However, the far left bar is only a faint gray instead of black. Have a Photosmart 6520 that the ink ran out. The Print Quality Diagnostic pages repeatedly shows the same pattern: The far right and middle bars of the black ink control pattern are light gray and dark gray, respectively (as expected). I went through a complete set of ink cartridges cleaning/aligning print heads, printing diagnostic pages, and cleaning again…. I replaced the cartridge - Problem persisted - I went through all the troubleshooting again - No success. I followed all the instructions on HP's support site ("black ink not printing etc.") - without success. My Photosmart 6520e started printing light gray instead of black (text and pictures). I'm having same issue as posted by HansQnA on 06-26-2018 Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.ġ0) Touch Tools, and then touch Align Printer. Touch Tools, and then touch Clean Printhead.ĩ) On the printer control panel, touch the Settings icon. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears. The quality of a printed document or photo is not as expected. Let's try these steps:ġ) Make sure this printer is plugged into a direct wall, not a surge protectorĢ) Remove all of your ink cartridges from the printer and close the doorģ) Remove the power cord from the back of the printer (Do no press the power button)Ĥ) Clean the ink cartridges, refer to solution 4 from this document.ĥ) Plug the power cord back into the printerĦ) Wait for the printer to turn on completely, then install the ink cartridges.ħ) On the printer control panel, touch the Settings icon. This document is for HP Deskjet Ink Advantage 6525 and HP Photosmart 6520, 6521, and 6525 e-All-in-One printers. Power resetting the printer and then performing an automated/manual cleaning may resolve the issue. HP Instant warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.Use this method if you're experiencing ink cartridge, paper, and quality issues, such as incorrectly-displayed ink levels, slow printing, and odd printing behaviors. Make sure the printer is turned on when you do this. Technicians Assistant: Can you guesstimate how old your HP is And just to clarify, whats the exact model HP Photo Smart 6520 Print/Scan/Copy/Web. 1 Disconnect the USB and/or ethernet cable (s) from the back of the printer. Ran 'clean printer head' and 'align printer'. Printer Wireless, Networking & Internet PhotoSmart HP 6520 prints blue, red and yellow.I have run head cleaning routine several times, cartridge is correctly fitted, but on test p. Black ink was reported as running low - have replaced with genuine HP cartridge, but is barely printing in black at all now. Printing Errors or Lights & Stuck Print Jobs Hi everyone, i have an HP Photosmart 6520, which has been a really good machine.
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